FAQ

Frequently Asked Questions

Explore the queries below to learn more about Dr. Dust and how we revitalize your living space. If you don’t find what you’re looking for, feel free to reach out to us for personalized assistance. 

We offer a range of cleaning services, including air duct cleaning, dryer vent cleaning, and chimney sweep cleaning. These services are designed to improve indoor air quality, enhance energy efficiency, and maintain the safety and functionality of your home’s systems.

Common signs include reduced indoor air quality, longer drying times for clothes, unusual odors, visible dust and debris buildup, and poor heating or cooling system performance. If you notice any of these issues, it’s a good time to schedule a cleaning service.

We provide air duct, chimney and dryer vent cleaning services in Orlando, Florida, and all surrounding areas. This includes all of Seminole County (such as Winter Springs, Altamonte Springs Oviedo, Casselberry, Lake Mary, Sanford, and Longwood) as well as parts of Orange County (including Orlando, Winter Park, Apopka, Ocoee, and Winter Garden), Osceola County (such as Kissimmee and Saint Cloud), Volusia County (including DeLand, Deltona, Edgewater, New Smyrna Beach, and Port Orange), and Lake County (like Leesburg and Eustis). If you’re unsure whether your location is within our service area, please contact us for confirmation.

The time it takes for an air duct cleaning service depends on your home’s size, how complicated the ducts are, and how dirty they are. Usually, it takes about 1 to 2 hours. Our technicians will give you a better idea of the time after they check things out at the start.

The frequency of HVAC cleaning services depends on various factors, including usage, climate, and the specific service. For example, air duct cleaning is typically recommended every 2-3 years, while dryer vent cleaning should be done annually. Chimney sweep cleaning should be scheduled after approximately 80 fires or when creosote buildup reaches 1/8 inch.

Yes, our cleaning services technicians are certified professionals with years of experience in their respective fields. They undergo rigorous training and stay up-to-date with industry standards to ensure top-notch service and safety.

Absolutely. We follow strict safety protocols to protect your home and family during our cleaning processes. Additionally, we use eco-friendly cleaning products and sustainable practices in our services. Cleaning up your space without harming Mother Earth? That’s a win-win!

Scheduling a service with us is easy! You can contact our team via phone: 407-557-0125 or email: Info@dr-dust and we’ll assist you in choosing the right service and setting up a convenient appointment time.

While our services are not typically covered by insurance, they are a valuable investment in the safety and efficiency of your home. We provide transparent pricing and can offer a detailed quote before starting any work.

Absolutely! Customer satisfaction is our top priority. We have a proven track record of delivering high-quality, reliable services backed by a team of certified professionals. Our goal is to exceed your expectations and ensure a cleaner, safer, and more comfortable home for you and your family.

Furry, feathery, or scaly, we adore pets! Our team is trained to work around your beloved animals and keep them safe during our cleaning process. Your pets are part of your family, and we treat them that way.